{"id":22043,"date":"2026-09-13T22:18:53","date_gmt":"2026-09-13T20:18:53","guid":{"rendered":"https:\/\/aroma-eg.com\/support\/"},"modified":"2026-09-13T22:24:45","modified_gmt":"2026-09-13T20:24:45","slug":"support","status":"publish","type":"page","link":"https:\/\/aroma-eg.com\/ar\/support\/","title":{"rendered":"\u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629"},"content":{"rendered":"<div dir=\"rtl\">\n<p>\u0645\u062d\u062a\u0627\u062c \u0645\u0633\u0627\u0639\u062f\u0629\u061f \u0641\u0631\u064a\u0642 Aroma-EG \u062c\u0627\u0647\u0632 \u064a\u0631\u062f \u0639\u0644\u064a\u0643 \u0639\u0644\u0649 \u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u062a\u0644\u064a\u0641\u0648\u0646 \u2014 \u0627\u0633\u062a\u0641\u0633\u0631 \u0639\u0646 \u0637\u0644\u0628\u0643\u060c \u0641\u0639\u0651\u0644 \u0627\u0644\u0636\u0645\u0627\u0646\u060c \u0623\u0648 \u0627\u0637\u0644\u0628 \u0639\u0631\u0636 \u0633\u0639\u0631 \u0644\u0645\u0633\u0627\u062d\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n<h2>\u0643\u0644\u0651\u0645\u0646\u0627 \u0639\u0644\u0649 \u0648\u0627\u062a\u0633\u0627\u0628 \u2014 \u0623\u0633\u0631\u0639 \u0637\u0631\u064a\u0642\u0629<\/h2>\n<p>\u0627\u062e\u062a\u0631 \u0633\u0628\u0628 \u062a\u0648\u0627\u0635\u0644\u0643 \u0648\u0647\u062a\u0641\u062a\u062d \u0645\u062d\u0627\u062f\u062b\u0629 \u0648\u0627\u062a\u0633\u0627\u0628 \u0628\u0631\u0633\u0627\u0644\u0629 \u062c\u0627\u0647\u0632\u0629\u060c \u0639\u062f\u0651\u0644\u0647\u0627 \u0648\u0627\u0628\u0639\u062a\u0647\u0627:<\/p>\n<ul>\n<li><a href=\"https:\/\/wa.me\/201050043515?text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7%D9%8B%D8%8C%20%D8%A3%D8%B1%D9%8A%D8%AF%20%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D9%81%D8%B3%D8%A7%D8%B1%20%D8%B9%D9%86%20%D8%AD%D8%A7%D9%84%D8%A9%20%D8%B7%D9%84%D8%A8%D9%8A%20%D8%B1%D9%82%D9%85%3A%20\">\ud83d\udce6 \u0623\u064a\u0646 \u0637\u0644\u0628\u064a\u061f \u0627\u0633\u062a\u0641\u0633\u0627\u0631 \u0639\u0646 \u062d\u0627\u0644\u0629 \u0627\u0644\u0637\u0644\u0628<\/a><\/li>\n<li><a href=\"https:\/\/wa.me\/201050043515?text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7%D9%8B%D8%8C%20%D8%A3%D8%B1%D9%8A%D8%AF%20%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D9%81%D8%B3%D8%A7%D8%B1%20%D8%B9%D9%86%20%D9%85%D9%86%D8%AA%D8%AC%20%D9%82%D8%A8%D9%84%20%D8%A7%D9%84%D8%B4%D8%B1%D8%A7%D8%A1%3A%20\">\ud83d\udcac \u0633\u0624\u0627\u0644 \u0639\u0646 \u0645\u0646\u062a\u062c \u0642\u0628\u0644 \u0627\u0644\u0634\u0631\u0627\u0621<\/a><\/li>\n<li><a href=\"https:\/\/wa.me\/201050043515?text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7%D9%8B%D8%8C%20%D8%AC%D9%87%D8%A7%D8%B2%D9%8A%20%D8%A8%D9%87%20%D8%B9%D8%B7%D9%84%20%D9%88%D8%A3%D8%B1%D9%8A%D8%AF%20%D8%AA%D9%81%D8%B9%D9%8A%D9%84%20%D8%A7%D9%84%D8%B6%D9%85%D8%A7%D9%86.%20%D8%B1%D9%82%D9%85%20%D8%A7%D9%84%D8%B7%D9%84%D8%A8%3A%20\">\ud83d\udee0\ufe0f \u0627\u0644\u062c\u0647\u0627\u0632 \u0628\u0647 \u0639\u0637\u0644 \u2014 \u062a\u0641\u0639\u064a\u0644 \u0627\u0644\u0636\u0645\u0627\u0646<\/a><\/li>\n<li><a href=\"https:\/\/wa.me\/201050043515?text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7%D9%8B%D8%8C%20%D8%A3%D8%B1%D9%8A%D8%AF%20%D8%A7%D8%B3%D8%AA%D8%B1%D8%AC%D8%A7%D8%B9%20%D8%A3%D9%88%20%D8%A7%D8%B3%D8%AA%D8%A8%D8%AF%D8%A7%D9%84%20%D9%85%D9%86%D8%AA%D8%AC.%20%D8%B1%D9%82%D9%85%20%D8%A7%D9%84%D8%B7%D9%84%D8%A8%3A%20\">\u21a9\ufe0f \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0645\u0646\u062a\u062c<\/a><\/li>\n<li><a href=\"https:\/\/wa.me\/201050043515?text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7%D9%8B%D8%8C%20%D8%A3%D8%B1%D9%8A%D8%AF%20%D8%B9%D8%B1%D8%B6%20%D8%B3%D8%B9%D8%B1%20%D9%84%D8%AA%D8%B9%D8%B7%D9%8A%D8%B1%20%D9%85%D8%B3%D8%A7%D8%AD%D8%A9%20%D8%AA%D8%AC%D8%A7%D8%B1%D9%8A%D8%A9.%20%D9%86%D9%88%D8%B9%20%D8%A7%D9%84%D9%85%D9%83%D8%A7%D9%86%20%D9%88%D8%A7%D9%84%D9%85%D8%B3%D8%A7%D8%AD%D8%A9%3A%20\">\ud83c\udfe8 \u0639\u0631\u0636 \u0633\u0639\u0631 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u0627\u0644\u0641\u0646\u0627\u062f\u0642<\/a><\/li>\n<\/ul>\n<h2>\u0637\u0631\u0642 \u062a\u0648\u0627\u0635\u0644 \u0623\u062e\u0631\u0649<\/h2>\n<ul>\n<li><strong>\u0648\u0627\u062a\u0633\u0627\u0628 \u0648\u0645\u0648\u0628\u0627\u064a\u0644:<\/strong> <a href=\"https:\/\/wa.me\/201050043515\">+20 105 004 3515<\/a><\/li>\n<li><strong>\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u0642\u0631:<\/strong> <a href=\"tel:+20227957472\">+(202) 2795 7472<\/a><\/li>\n<li><strong>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:<\/strong> <a href=\"mailto:info@aroma-eg.com\">info@aroma-eg.com<\/a><\/li>\n<li><strong>\u0627\u0644\u0639\u0646\u0648\u0627\u0646:<\/strong> 35 \u0634\u0627\u0631\u0639 \u0627\u0644\u0641\u0644\u0643\u064a\u060c \u0628\u0627\u0628 \u0627\u0644\u0644\u0648\u0642\u060c \u0639\u0627\u0628\u062f\u064a\u0646\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629<\/li>\n<li><strong>\u0646\u0645\u0648\u0630\u062c \u0645\u0631\u0627\u0633\u0644\u0629:<\/strong> <a href=\"\/ar\/contact-us\/\">\u0635\u0641\u062d\u0629 \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/a><\/li>\n<\/ul>\n<h2>\u0625\u062c\u0627\u0628\u0627\u062a \u062c\u0627\u0647\u0632\u0629 \u0642\u0628\u0644 \u0645\u0627 \u062a\u0633\u0623\u0644<\/h2>\n<ul>\n<li><a href=\"\/ar\/shipping-policy\/\">\u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0648\u0645\u062f\u0629 \u0627\u0644\u0648\u0635\u0648\u0644<\/a><\/li>\n<li><a href=\"\/ar\/returns-warranty-policy\/\">\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0636\u0645\u0627\u0646<\/a><\/li>\n<li><a href=\"\/ar\/refund-policy\/\">\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0623\u0645\u0648\u0627\u0644<\/a><\/li>\n<li><a href=\"\/ar\/terms-and-conditions\/\">\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645<\/a><\/li>\n<li><a href=\"\/ar\/privacy-policy\/\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629<\/a><\/li>\n<\/ul>\n<h2>\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062a\u0647\u0645\u0651\u0643 \u0628\u0633\u0631\u0639\u0629<\/h2>\n<ul>\n<li>\u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649 \u0644\u0644\u0637\u0644\u0628 <strong>500 \u062c\u0646\u064a\u0647<\/strong>.<\/li>\n<li>\u0627\u0644\u0634\u062d\u0646 <strong>\u0645\u062c\u0627\u0646\u064a<\/strong> \u0644\u0644\u0637\u0644\u0628\u0627\u062a \u0641\u0648\u0642 <strong>5,000 \u062c\u0646\u064a\u0647<\/strong>.<\/li>\n<li>\u0631\u0633\u0648\u0645 \u062a\u062d\u0635\u064a\u0644 <strong>1%<\/strong> \u0639\u0644\u0649 \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.<\/li>\n<li><a href=\"\/ar\/returns-warranty-policy\/\">\u0636\u0645\u0627\u0646 \u0633\u0646\u0629 \u0648\u0627\u062d\u062f\u0629<\/a> \u0639\u0644\u0649 \u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0636\u062f \u0639\u064a\u0648\u0628 \u0627\u0644\u0635\u0646\u0627\u0639\u0629.<\/li>\n<li>\u0645\u062f\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 <strong>14 \u064a\u0648\u0645\u0627\u064b<\/strong> \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645\u060c \u0648\u0645\u0635\u0627\u0631\u064a\u0641 \u0634\u062d\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0639\u0644\u064a\u0646\u0627.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0645\u062d\u062a\u0627\u062c \u0645\u0633\u0627\u0639\u062f\u0629\u061f \u0641\u0631\u064a\u0642 Aroma-EG \u062c\u0627\u0647\u0632 \u064a\u0631\u062f \u0639\u0644\u064a\u0643 \u0639\u0644\u0649 \u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648  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